Alex Gorstan's Resume (Last updated October 13th 2009)

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Alex Gorstan

12 Overmill Court
Owings Mills, MD 21117 United States

410-929-2094

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Objective 

To obtain a position in the healthcare industry leading a team in web application design and product development where I can utilize my technical and interpersonal skills to achieve company goals while adhering to strict design, usability and quality requirements.

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Work Experience 

Product Manager

Towson, MD

ViPS, a General Dynamics IT Company

12-2008 - Present


  • Experience in the Health Payer Software Engineering group as well as Government Services Group

  • Providing significant support to Product Managers, Digesting Business Requirements for Software Engineering staff by authoring the functional specifications.

  • Contributing member of a cross-functional product development team, following the Scrum software development methodology.

  • Serve as point-of-contact to off-shore development team.

  • Support programmers, software engineers and architects in functional system design as well as user experience design activities.

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Programmer

Baltimore, MD

Johns Hopkins Hospital

10-2007 - 12-2008


  • Ground-up developer for new AJAX based Electronic Whiteboard touchscreen application now live in JHH PICU7.

  • Took initiative across multiple departments to revive this stalled project and bring to production.

  • Worked with doctors and nurse director to gain clear expectations for functionality and a clear understanding of what user's need. Used business direction to design and implement a successful product.

  • Developed new functionality for current Electronic Bed Management application.

  • Recommend software solutions for web-based reporting.

  • Develop highly complex stored procedures for hospital census reports.

  • On-call on a monthly basis.

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Web Application / Database Developer

Columbia, MD

Glenridge Healthcare Solutions, CareFirst BCBS

10-2005 - 10-2007


  • Responsible for maintaining, growing, and improving custom network development database / software.

  • Assisted in leading and coordinating task assignment and application / database development for a small team.

  • Assisted in development and operation of a patient claims (overpayment) recovery system.

  • Provide general IT support and recommendations regarding software, hardware and strategy for various technical endeavors.

  • Researched various database reporting packages and recommended / implemented Microsoft Reporting Services.

  • Recommended methods to monitor data integrity and assisted in the development of related reports.

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  • Placed on an off-site project to assist CareFirst with various database related projects.

  • Responsible for streamlining data entry process to legacy provider fee schedule database.

  • Created reports from flat text fee schedule data for analysis.

  • Provided recommendations to developers as to database structure and considerations for growth.

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IT Consultant / Developer

Owings Mills, MD

Self Employed

11-2004 - 11-2007


  • Responsible for providing various consulting services to businesses including:

Rent-A-Wreck of America, Allied Mortgage Unlimited, Washington Talent, Glenridge Healthcare Solutions and over 40 other small businesses and individuals.

  • Specific services included:

Computer servicing, maintenance, providing recommendations for streamlining business operations, complete turn-key website and database development.

  • Experience working with and managing sub-contractors for larger projects.

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IT Support

Owings Mills, MD

Avesis, Inc.

5-2003 - 11-2004


  • Parent company of Avesis, Inc. and ABIS, Inc. (below) recognized relevant skills and placed me in contact with healthcare recruiters in order to assist in developing better methods for tracking providers in the contract negotiation process.

  • Initiated the migration from Microsoft Excel to Access for data acquisition and tracking.

  • Developed web site for AbsoluteCare, a small endeavor within Avesis.

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Database Programmer

Owings Mills, MD

ABIS, Inc.

4-2002 - 11-2004


  • Hired as a web developer, developed websites for various corporate endeavors.

  • Promoted to database programmer in a direct mail facility.

  • Responsible for performing mail sorts, splits, de-duping, and data analysis/manipulation of mailing lists upwards of 3 million records.

  • Solely responsible for maintaining large database for a web application providing electronic statements for Franklin Mint Federal Credit Union (a service provided by ABIS in addition to mailing paper statements.)

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Education 

2002 - 2008

Towson University, Towson, MD
Computer Science

 

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Skills 

  • Database Development: MS-SQL, MySQL, Access, MS Reporting Services, Crystal Reports. Solid understanding of database normalization, best practices, stored procedures, functions, and data types. Additional educational background in Set Theory.

  • Application Development: C#, ASP.net, Visual Basic 6, VB.net, C++, Ruby on Rails, HTML, CSS, Javascript, AJAX, HL7 Standards

  • Health Care Experience: Familiar with various procedure and case coding standards and groupers: CPT, HCPCS, ICD9, DRG, ETG. Experience with plan and provider specific fee schedules. Experience working with claims data warehouses, specifically in overpayment recovery. Limited experience working with and parsing HL7 2.0 messages.

  • General Experience: Advanced user of Microsoft Windows, Linux, Apple OS X. Experience with IBM Mainframes (AS/400), iPhone SDK, Agile / Scrum Development Methodologies and Roles

  • Excellent troubleshooting methods and skills, self motivated, and eager to motivate others to contribute to their maximum potential. Strong verbal and written communication skills.

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Keywords 

Healtcare, IT, Programmer, .net, C#, SQL, Ruby on Rails, HL7, Leader, Product Development

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