Alex Gorstan

Last updated October 13th 2011
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Alex Gorstan

12 Overmill Court
Owings Mills, MD 21117 United States

410-929-2094

www.alexgorstan.com

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Objective 
To utilize my technical, creative and interpersonal skills to drive the development and design of inspired products that achieve company goals, delight users and adhere to strict design, usability and quality requirements.

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Work Experience 

UX Consultant

Owings Mills, MD

Three Consultants, LLC

8-2010

  • Lead the design and development of numerous web and mobile applications.

  • Participate in all aspects of the design/development process: Discovery, Interaction Design, Visual Design, Software Architecture, Software Development and QA.

  • Responsible for a number of mobile applications that have been featured by Apple and highly ranked in their respective categories in the App store.

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Product Manager

Towson, MD

General Dynamics

12-2008 - 1-2011

  • Work closely with the healthcare market to understand business needs and empathize with users. Responsible for discovering opportunity and directing the engineering team in creating a valuable product in the "Fraud Waste and Abuse" space.

  • The product line that I am responsible for growing is currently the market leader in fraud detection and prevention, responsible for over half of the covered lives in the United States.

  • Aligned a web application development team in the direction that was needed for a successful product: one that focuses on usability, accessibility, and high quality interface design.

  • Take part in usability testing with high fidelity prototypes.

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Programmer

Baltimore, MD

Johns Hopkins Hospital

10-2007 - 12-2008

  • Ground-up developer for new AJAX based Electronic Whiteboard touchscreen application now live in JHH PICU7.

  • Took initiative across multiple departments to revive this stalled project and bring to production.

  • Worked with health care providers to gain clear expectations for functionality and a clear understanding of what users' need.

  • Developed new functionality for current Electronic Bed Management application.

  • Recommended software solutions for web-based reporting.

  • Develop highly complex stored procedures for hospital census reports.

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Web Application Designer

Columbia, MD

Glenridge Healthcare Solutions, CareFirst BCBS

10-2005 - 10-2007

  • Responsible for maintaining, growing, and improving custom network development database / software.

  • Assisted in leading and coordinating task assignment and application / database development for a small team.

  • Assisted in development and operation of a patient claims (overpayment) recovery system.

  • Provide general IT support and recommendations regarding software, hardware and strategy for various technical endeavors.

  • Researched various database reporting packages and recommended / implemented Microsoft Reporting Services.

  • Recommended methods to monitor data integrity and assisted in the development of related reports.

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  • Worked with an off-site team to assist CareFirst with various database related projects.

  • Responsible for streamlining data entry process to legacy provider fee schedule database.

  • Provided recommendations to developers as to database structure and considerations for growth.

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Database Programmer

Owings Mills, MD

ABIS, Inc.

4-2002 - 11-2004

  • Hired as a web developer, developed websites for various corporate endeavors.

  • Promoted to database programmer in a direct mail facility.

  • Responsible for performing mail sorts, splits, de-duping, and data analysis/manipulation of mailing lists upwards of 3 million records.

  • Solely responsible for maintaining large database for a web application providing electronic statements for Franklin Mint Federal Credit Union (a service provided by ABIS in addition to mailing paper statements.)

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Certifications 
Certified Scrum Product Owner

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Education 

2002 - 2008

Towson University, Towson, MD
Computer Science

 

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Skills 

  • Strong communication and presentation skills with respect to many audiences: engineers, executives and customers.

  • Self motivated and passionate

  • General: Advanced user of Apple OS X, Microsoft Windows, Linux. Experience with IBM Mainframes (AS/400), iPhone/iPad SDK, Agile / Scrum Development Methodologies and Roles (acted as product owner)

  • UX/IX: Highly skilled in Adobe Photoshop, Illustrator and Fireworks, Axure RP Pro (for Rapid Prototyping) and Omnigraffle (for wire-framing)

  • Database Development: MS-SQL, MySQL, Access, MS Reporting Services, database normalization, best practices, stored procedures, additional educational background in Set Theory.

  • Software Development: C++, C#, ASP.net, VB 6, VB.net, Ruby on Rails, HTML, CSS 3, Javascript

  • Health Care: Familiar with: CPT, HCPCS, ICD9, DRG, ETG. Experience with provider specific fee schedules, working with claims data, specifically in fraud/waste/abuse overpayment recovery. Limited experience working with and parsing HL7 2.0 messages.

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Keywords 
Healtcare, IT, Software, Leader, Product Manager, Usability, UX, Scrum, Kanban

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